Build contact center technology that helps real teams do better work.
At SingleComm, we build software for the people behind customer conversations: agents, supervisors, operations leaders, and support teams. Our platform helps contact centers simplify workflows, support agents, and serve customers across voice, chat, SMS, AI, payments, and analytics.
We help teams create better customer experiences without adding complexity.
Our software gives agents the context they need, supervisors the visibility they need, and operations teams the flexibility to change workflows quickly. For candidates, that means the work is practical and meaningful — the features we build affect how real agents answer calls, how customers get help, and how businesses manage high-volume support.
Why work at SingleComm.
Build useful software
Our work supports contact center teams that handle important customer conversations every day. The goal is always practical: make customer operations easier to manage.
Work with people who understand the industry
SingleComm is built by people who know contact centers from the inside. That experience shapes how we design products, support customers, and solve problems.
Grow with the company
We're building across engineering, client support, operations, product, and customer success. Team members have room to learn new tools, take ownership, and grow as the platform grows.
Teams you could join.
Build the platform
Build and improve the platform behind SingleComm's voice, AI, workflows, integrations, analytics, and customer experience tools.
Keep customers successful
Help customers use SingleComm successfully by solving issues, answering questions, and supporting real contact center operations.
Make delivery consistent
Improve internal processes, support implementation work, coordinate customer needs, and help teams deliver consistently.
Turn workflows into value
Work with customers to understand their workflows, identify product needs, and help teams get more value from SingleComm.
Who thrives at SingleComm
SingleComm is a good fit for people who like solving real operational problems, working across teams, and building products that customers use every day.
What to expect when you apply
Our hiring process is designed to help both sides learn whether the role is a strong fit. After you apply, our team reviews your experience, connects with qualified candidates, and shares next steps based on the role.
- 01Application review.
- 02Introductory conversation.
- 03Team or manager interview.
- 04Skills or role-specific discussion.
- 05Final conversation and offer decision.
Life at SingleComm
What's it like to work at the leading edge of contact center solutions? Here's what our team says about building software with people who care about customers — and each other.
I love working for SingleComm. We have a collaborative environment, real opportunities for growth, and a positive, respectful, and diverse workplace. As a long-time employee, I would recommend SingleComm without hesitation.
— Melissa, Client Support Specialist
At SingleComm, you really feel like you're part of a collaborative team. My input has been valued from day one, and management goes the extra mile to understand what we need to get the job done.
— John, System Engineer
This was my first job out of college, and I could not believe how great it is to work here — competitive pay, generous time off, catered lunches, and managers who made the transition from school to the corporate world easy.
— Yessenia, IT Specialist
Open positions
We're growing the team across engineering, client support, and operations. New roles are posted as they open.
If you don't see a role that matches your background today, we're always interested in meeting people who care about customer operations, SaaS, AI, and contact center technology. Send your résumé to info@singlecomm.com and tell us what you'd like to work on. We read every note.