Build better contact center experiences together.
SingleComm works with BPOs, system integrators, technology providers, and consultants who help organizations modernize customer operations. Together, we help contact centers improve routing, automate routine interactions, support agents with AI, connect existing systems, and deliver better customer experiences.
A platform your clients can actually deploy.
Partners win when the platform behind them is modern, fast to stand up, and flexible enough to fit each client's workflows. SingleComm brings voice, chat, SMS, email, AI, payments, analytics, routing, and compliance into one connected system — so you can help customers modernize without the long legacy implementation cycles that stall projects and erode margins.
Why partner with SingleComm.
A modern platform for real needs
Voice, chat, SMS, email, AI, payments, analytics, routing, and compliance workflows in one connected platform.
Fast implementation opportunities
Help customers move faster by building workflows, connecting systems, and launching programs without long legacy implementation cycles.
Strong fit for regulated industries
Support healthcare, financial services, insurance, BPO, retail, publishing, nonprofit, automotive, and telephone answering service workflows.
Recurring customer value
Keep helping customers optimize AI, analytics, routing, integrations, reporting, and workflow changes over time.
Who we partner with.
BPO and outsourcing partners
Help clients launch, manage, and scale inbound, outbound, self-service, and omnichannel programs using SingleComm's multi-client platform.
System integrators
Implement SingleComm alongside CRM, telephony, payment, analytics, workforce, and security systems.
Technology partners
Connect your product or service to SingleComm's platform to create stronger workflows for shared customers.
Consultants and advisors
Recommend SingleComm to organizations looking to modernize contact center operations, improve customer experience, or replace legacy platforms.
Partnership models
Not every partner has the same role. SingleComm supports a few common ways to work together.
Referral partners
Introduce SingleComm to organizations evaluating contact center modernization, AI automation, omnichannel support, or legacy platform replacement.
Implementation partners
Help customers configure workflows, integrations, routing rules, reporting, and platform rollout.
Technology partners
Build integrations that connect SingleComm with CRMs, payment providers, data platforms, identity tools, and industry-specific systems.
BPO partners
Use SingleComm to support multi-client contact center programs with separate scripts, routing, reporting, and compliance rules.
What partners get
- Product and platform training
- Sales enablement materials
- Demo support
- Implementation documentation
- Integration support
- Co-marketing opportunities
- Access to SingleComm product experts
- Joint customer planning
- Support for regulated industry workflows
Industries partners can support
Our partners help customers solve contact center challenges across industries where speed, security, and workflow flexibility matter.
Healthcare
HIPAA-aware workflows, patient access, secure SMS, and EHR integration.
Financial services
PCI payment capture, fraud-aware routing, and audit-ready reporting.
Insurance
FNOL intake, claims communication, and catastrophe surge planning.
Retail & e-commerce
Peak-season support, returns automation, and order-status deflection.
BPO
Multi-client routing, per-client reporting, and fast client onboarding.
Publishing
Subscriber service, circulation support, and retention campaigns.
Automotive
Service scheduling, recall campaigns, and connected vehicle support.
Faith & nonprofit
Secure donations, volunteer coordination, and compassionate routing.
Telephone answering services
Multi-client scripting, rules-based dispatch, and acknowledgement tracking.
Ready to talk?
Tell us about your business and how you'd like to work together — partner type, the industries you serve, and the contact center or customer experience services you offer today. Reach us at info@singlecomm.com or 800-960-7153.
The best partnerships are built on a platform that makes the partner look good — fast to deploy, flexible to configure, and dependable in front of the client's customers. That's the platform we're building, and we'd like to build the relationship to match.